Ben Mendez
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Recent activity by Ben Mendez-
How can I pay the remaining amount upon arrival?
Most of our partners only accept credit cards. So, unfortunately, if you are trying to pay with a debit card, it is highly probable that your payment will be declined. Your payment will also be dec...
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Will I have to leave a deposit when I pick up the car?
Most rental providers do require a deposit for security reasons. If you choose Full Coverage, the deductible for your rental car will be covered, but you will still be expected to leave the full de...
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How can I see the amount of my Booking Credit?
To see how much Booking Credit you have available, log in to the My Booking section of our website using your original booking number. If you have lost your original booking number, please contact ...
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When will my security deposit be released?
Most rental companies hold/charge a security deposit on the main driver’s credit card for the duration of the rental period. Usually, it is not taken from your account but only held for security m...
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How can I remove Full Coverage from my booking?
When booking a car on Discovercars.com, Full Coverage might be selected by default. If you prefer not to include Full Coverage for your rental, you can simply uncheck it. If you’d like to remove Fu...
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What insurance policies does my rental car have?
If you choose not to purchase Full Coverage or any insurance directly from the rental provider, your rental car will only have basic insurance (renters residing in the United States and Canada will...
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How can I use my Booking Credit?
Using your Booking Credit couldn’t be easier. When making a new car rental booking, simply use the e-mail address that you used for the first booking in the driver details section. Your credit will...
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What if I have been charged extra for my rental?
If you have been charged for something not listed on your Voucher and don’t understand why you have been charged, you can contact our Customer Support team. We will ask you to provide the invoice i...
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How can I add Full Coverage after booking?
You can add Full Coverage in the My Booking section of the website-simply find the Full Coverage section, add it, and pay. You’ll get a separate voucher for it afterward.
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Am I going to get the exact vehicle that I booked?
Generally, we can not guarantee that you will be given a specific car model, only that the car will be of the specific category you have chosen. We can guarantee the fuel type, the number of passen...