Ben Mendez
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Recent activity by Ben Mendez-
How much is the deductible of my rental car?
Each car has a different deductible. The best way to determine the exact amount is to check the Rental Conditions for each specific offer.
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What additional coverage can I buy at the car rental counter?
You can purchase one of several types of coverage that may also significantly reduce your deposit and deductible. The counter staff may also offer you a full damage waiver that protects you in the...
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What is a Collision Damage Waiver?
A Collision Damage Waiver (CDW) is a waiver that is sometimes included in the car rental price. This waiver limits the customer’s responsibility during the rental period and sets the maximum amount...
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What is Theft Protection (TP)?
Theft Protection (TP) is a waiver that limits your liability up to the vehicle’s deductible/excess amount in the event the car is stolen. To satisfy the conditions of the TP, you usually need to pr...
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What is Full Coverage?
Full Coverage works together with the rental company's basic insurance, your credit card insurance, or your personal car insurance policy. When purchased, you’ll be compensated for any charges for ...
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Where can I find my Voucher?
Your Voucher will be attached to the confirmation email that will be sent to you after the rental is confirmed. You can also find it in the My Booking section of Discovercars.com. To access it, ju...
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What is a Voucher?
A Voucher is an official rental confirmation document issued to a customer by us. It contains the car rental company’s confirmation number, the car's pick-up and drop-off instructions, the rental c...
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Where can I find my rental conditions?
On the desktop version of our website, you can find a link to the rental conditions underneath the picture of the car. On the mobile version, the rental conditions can be found under the logo of th...
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How do I cancel my booking? Is there a fee if I need to cancel my reservation?
In order to cancel your booking, you can visit the My Booking section. If the reason for cancellation is a change of flight or other plans, we can offer you the possibility of modifying your bookin...
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Can I upgrade my car?
Yes, it is usually possible to upgrade the car you have booked. You can either upgrade your car in advance by contacting Discovercars.com's Customer Support team, in which case they will send you i...